Frequently Asked Questions

Once your payment is approved by our team or automatically verified, your order status changes to "Completed". You can then navigate to your Dashboard > My Downloads to access your files or receive a Telegram exclusive invite link.

No, the price you see on the product page is final. There are no hidden fees or recurring subscriptions unless explicitly stated on the product description.

If a product has an expiration time set and your link expires, you may lose access to download the file again. However, you can always contact our support team and request a link renewal if necessary.

We accept multiple secure payment gateways including bKash, Nagad, and Rocket (manual send money). You will receive clear instructions on how to submit the transaction ID during checkout.

Manual payment verifications (bKash/Nagad/Rocket) are typically processed within 15 to 30 minutes during our working hours. You will receive an email notification once your payment is approved.

Because our products are digital goods delivered via Internet download, we generally do not offer refunds. However, if the product is defective or grossly misrepresents its description, please contact support within 7 days for a review.